FAQ
General Information | Black Powder Revolvers | Cartridge Revolvers | Rifles
General Information
How do I care for and preserve the exterior metal parts of the revolver?
To prevent rust on exposed steel surfaces, we recommend the application of a thin coating of a carnauba-based wax, followed by a light coat of oil. Brasso and Never Dull do a very good job of keeping the brass parts looking new. When using your gun in inclement weather, wipe it down thoroughly before storing it in a gun case.
What do I do if my Uberti malfunctions?
For assistance, call our customer service department at (301) 283-6981 or (800) 264-4962 from 8:00 am till 4:00 pm EST, Monday through Friday. Before calling, gather as much information as you can about the malfunction: What exact load were you shooting? What type of powder and caps were you using? Is the malfunction consistent (always the third shot, for example) or is it sporadic? The more that you can tell us about the problem, the easier it will be to diagnose the malfunction.
Where do I send my gun for warranty repair service and how should I ship it?
Before returning any gun for warranty repair service, you must obtain a return authorization number from our customer service department. No firearm will be accepted for warranty repair service without a return authorization number! To obtain a return authorization number, contact our customer service department at (301) 283-6981 or (800) 264-4962 from 8:00 am till 4:00 pm EST, Monday through Friday. Before shipping the gun to our service department, make sure the firearm is completely unloaded. Physically and visually check the chambers to confirm that no powder or ball is present. If you cannot unload the firearm, contact our service department for further instructions. Put the revolver in the original box. If you do not have the original box, ship the revolver in a hard gun case. Enclose a letter in the box, describing the problem. Be sure to include your name, address, and a daytime phone number. Insure the package for the replacement value of the firearm and ship the package to the address below. If your warranty card is not on file, you may be asked to provide proof of purchase.
Benelli USA
Attn: Service Department
901 Eighth Street
Pocomoke, MD 21851
What if my repair is not covered under the warranty?
If your repair is determined by our gunsmiths to be non-warranty, you will be contacted and given a repair estimate. Payment may be made by credit card (MasterCard or Visa only) or c.o.d. to UPS (United Parcel Service) upon delivery of the completed repair. (Note: UPS accepts only credit cards or checks for c.o.d. payment; they do not accept cash for c.o.d. payments.)
How long will repairs on my firearm take?
Every effort will be made to complete repairs and return your firearm to you as quickly as possible. Please allow four to six weeks turnaround time.
Uberti Black Powder Revolvers
What kind of powder can I use in my Uberti black powder revolver?
Only black powder or Pyrodex should be used in your cap and ball revolver. Use of any other powder can cause catastrophic damage to the revolver and possible injury to the shooter.
What size ball do I use in my revolver?
.31 caliber revolvers use a .315 ball.
.36 caliber revolvers use a .380 ball.
.44 caliber revolvers use a .454 ball.
What maintenance do I need to do on my Uberti black powder revolver?
Black powder is hydrophilic, meaning it attracts water, which accelerates the formation of rust and corrosion. This makes it very important that your revolver be thoroughly cleaned and oiled after every day’s shooting. The bore and exterior surfaces should be cleaned and oiled. Any pivot points (i.e., loading lever, cylinder pin, etc.) should also be oiled at the end of the day. There are several black powder solvents on the market that do a fine job of cleaning fouling, or you can use hot soapy water. Whichever cleaning method you use, care should be taken not to let excessive water or solvent into the action of the revolver.
Uberti Cartridge Revolvers
What maintenance do I need to do on my Uberti revolver?
This will vary greatly, depending on the number of rounds fired and the type of powder in the shells. The bore and exterior surfaces should be cleaned and oiled after every outing. Any pivot points (i.e., loading gate hinge, cylinder pin, etc.) should also be oiled at the end of the day.
Uberti Rifles
What maintenance do I need to do on my Uberti rifle?
This will vary greatly depending on the number of rounds fired and the type of powder in the shells. The bore and exterior surfaces should be cleaned and oiled after every outing. Any pivot points (i.e., the lever pin, bolt rails, etc.) should also be oiled at the end of the day. The bolt and trigger mechanism should be cleaned of powder fouling and debris as needed. This will vary depending on the kind of ammo used and how many rounds are fired through the firearm.
Does anyone make ammunition for the 1876 rifles in .40-60, .45-60, .45-75 or .50-95?
Yes. Ten-X Ammunition has worked with Uberti to make new factory ammunition available for these once-obsolete calibers and tailored it for the 1876 rifle. The company offers a selection of smokeless and black powder loads at www.tenxammo.com.
